I T I N O V A

PRIVACY POLICY

Effective Date: February 16, 2026
Last Updated: February 16, 2026

ITINOVA (“ITINOVA,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, inquire about services, or engage with our travel planning services (collectively, the “Services”).

By using our website or Services, you agree to the terms of this Privacy Policy.

1) Information We Collect

A. Information You Provide to Us

We may collect information you provide directly, including:

  • Name, email address, phone number

  • Trip details (destination, dates, party size, budget range, preferences)

  • Dietary preferences, accessibility needs, and special requests (only if you choose to share)

  • Payment-related details (if applicable)

  • Communications with us (emails, messages, and form responses)

  • Social media handles (if provided)

B. Information Collected Automatically

  • When you visit our website, we may automatically collect:

  • IP address, browser type, device type, and operating system

  • Pages viewed, time spent, referring/exit pages

  • Approximate location derived from IP address

  • Cookie identifiers and website interaction data

C. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, and similar technologies to:

  • Operate and improve our website

  • Understand website traffic and performance

  • Remember preferences

  • Support marketing and advertising efforts (if enabled)

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

2) How We Use Your Information

We may use your information to:

  • Provide and manage the Services (including trip planning and itinerary delivery)

  • Communicate with you about inquiries, updates, and deliverables

  • Personalize recommendations based on preferences you share

  • Coordinate with third-party vendors at your direction (e.g., hotels, restaurants, transportation, etc.)

  • Improve our website, offerings, and internal operations

  • Send marketing communications (only where permitted and/or with your consent)

  • Maintain security, prevent fraud, and enforce our terms

  • Comply with legal obligations

3) How We Share Your Information

We may share information in the following situations:

A. With Service Providers

We may share information with trusted vendors who help us operate our business, such as website hosting, email services, analytics tools, project management systems, and automation platforms (e.g., Squarespace, Notion, Zapier, Google Workspace). These providers are permitted to use your information only to perform services for us.

B. With Travel and Experience Vendors (At Your Request)

If you request booking support or vendor coordination, we may share necessary details with third parties (e.g., name, contact details, party size, preferences) to inquire about availability or facilitate reservations. Vendors’ use of your information is governed by their own policies.

C. Legal Requirements

We may disclose information if required by law, subpoena, court order, or if we believe disclosure is necessary to protect our rights, safety, or property.

D. Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction.

E. When you request booking support, we may share necessary personal information with Fora Travel (our host agency/booking partner) and applicable third-party travel suppliers (such as hotels, airlines, and tour operators) to provide travel planning services and to facilitate reservations. Certain payment authorizations, booking forms, and transactions may be completed through secure links provided by Fora Travel and/or the applicable supplier. Itinova does not store full payment card details; payment processing and any stored payment methods are handled by Fora Travel and/or the supplier in accordance with their privacy and security practices.

We do not sell your personal information.

4) Marketing Communications

If you opt in (or where otherwise permitted), we may send marketing emails or messages. You can opt out at any time by:

  • Clicking “unsubscribe” in our emails, or

  • Contacting us at Curator@itinova.co

We may still send non-marketing messages related to Services you requested (e.g., itinerary delivery, updates, confirmations).

5) Social Media & User-Generated Content

If you tag or mention ITINOVA on social media, your content may be publicly visible. If you provide permission for us to repost your content, we may share it on our website or social channels per the permission granted.

6) Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide Services,

  • Maintain business records,

  • Comply with legal obligations, and

  • Resolve disputes.

When no longer needed, we take reasonable steps to delete or de-identify information.

7) Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8) Children’s Privacy

Our website and Services are not intended for children under 13, and we do not knowingly collect personal information from children.

9) Your Privacy Rights

Depending on where you live, you may have rights to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Object to or restrict certain processing

  • Opt out of certain communications

To make a request, contact us at curator@itinova.co. We may verify your identity before completing requests.

10) Third-Party Links

Our website may contain links to third-party websites (e.g., hotels, booking platforms, restaurants, tour providers). We are not responsible for the privacy practices of those sites. Please review their policies directly.

11) International Visitors

If you access our website from outside the United States, your information may be processed and stored in the United States or other jurisdictions where our service providers operate. By using our Services, you consent to this transfer.

12) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated “Last Updated” date. Your continued use of our website after changes means you accept the updated policy.

13) Contact Us

If you have questions about this Privacy Policy, contact:

ITINOVA LLC
Email: Curator@itinova.co
Location: Miami, FL